Verify the identity of the requester.
Confirm whether deletion is feasible according to legal and contractual obligations.
Delete or anonymize personal data within a reasonable timeframe.
Notify the user when the process is completed.
5. Exceptions to Deletion
There are circumstances in which Grupo ITS may retain certain personal data, including but not limited to:
Compliance with legal or regulatory obligations.
Resolution of disputes or litigation.
Performance of current contractual agreements.
6. Security and Auditing
Grupo ITS will implement appropriate security measures to ensure that data deletion is carried out safely and in accordance with best practices. Periodic audits will be conducted to verify compliance with this policy.
7. Changes to the Policy
Grupo ITS reserves the right to modify this policy at any time to adapt to regulatory changes or improvements in our processes. Any changes will be communicated to users through our website.
8. Contact
For any questions about this policy or the data deletion process, users may contact us at privacidad.ayuda@grupoits.mx or +52 55 4428 9900.
Effective date: March 25, 2025
